The open vouchers come in the same packaging as our regular vouchers. The vouchers all have a coupon number, to allow easy redemption on our website.
If this is the case, the redeemer of the voucher will be able to easily and securely top up the difference using their credit card.
If this is the case, the difference in value between the experience redeemed and the original voucher number will be retained on the same coupon number. The redeemer of the voucher is able to use this value against a future purchase up to the expiry date of the open voucher.
The validity date of the voucher redeemed against the open voucher is the same as that of the open voucher. For example, if the open voucher has three months until it expires, the experience voucher redeemed will also have three months to be redeemed. Please note there is no top-up option to extend the original voucher validity.
Your open voucher is only valid for experiences available to buy on the website at the time of redemption. Experiences that where on the website that are no longer available to buy are not available for redemption of an open voucher.
This is the recommended route for redeeming a voucher.
No, there is no cash equivalent for the open vouchers.
Vouchers are automatically added to our system so can be redeemed immediately.