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Gift Experience South Africa offers you a fully secure shopping experience. All credit cards are taken through a third party credit card company, VCS (Virtual Card Services) and are secured by 3D Secure.

On checkout you will be  transferred to their secure payment site to pay for your experience. You can tell you are on the VCS secure server by the address in your browsers address bar.

Once your payment goes through you will see the confirmation screen on the Gift Experience South Africa site.

Card types
You can easily use your credit card to make a payment to Gift Experience South Africa. We do not charge you a transaction fee for any card type. Unfortunately, we cannot accept American Express and Diners Club cards and electronic use debit cards (most embossed Visa debit cards wil work on our system).

On the Gift Experience South Africa check out, all personal information you provide will be secure. Credit Card details will be taken on the VCS website.

On the VCS site, your connection should be secure. This will ensure safe shopping online. You can tell if the connection is secure with a padlock which appears on your browser and (depending on your personal settings) a warning message about being in a secure page.

3D Secure

Most banks in South Africa now require an additional level of security for credit cards for making online purchases. Should you be using a Visa or Mastercard, there is a high possibility that your bank will require this additional step in the purchasing process. You will need to hve registered your card with your cellphone number with your bank that they can contact you when you make an online purchase (contact via SMS) and provide you with a once off security pin code to type in to verify the purchase. Should you not yet have registered your card with your bank and you see the 3D Secure screen appear during your purchasing process, you will need to visit your bank’s website to make the once-off registration first in order to complete the purchase. Your purchase will not be authorised without this step. Should you have any concerns, please contact us.

Information requests
Please note that Gift Experience South Africa will never contact you requesting your credit card details by email. We may need to contact you by phone, however as an additional security mesure, you can request that you phone us back using our publicised number.

If you have any questions about buying online please contact us.